Privacy Policy — 444kc

1. Data We Collect

444kc collects the following categories of personal data from players who register and use the Platform:

444kc does not intentionally collect special category data (such as health information, racial or ethnic origin, political opinions, or biometric data) except where it is strictly necessary for responsible gaming assessments or legal compliance, in which case your explicit consent will be sought beforehand.

2. How We Collect Your Data

444kc collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated technologies: Cookies, web beacons, server logs, and similar tracking technologies that record technical and usage data when you interact with the Platform. See Section 7 for full details on our cookie practices.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and partner banks when you initiate a deposit or withdrawal through their services.
• Identity verification partners: Where a player consents to electronic identity checks, we may receive verification results from trusted KYC service providers.
• Fraud detection systems: Risk signals and device fingerprinting data from integrated fraud prevention tools used to protect the integrity of the Platform.

3. How We Use Your Data

444kc uses the personal data we collect for the following purposes:

• To create and manage your player account and verify your identity and age;
• To process deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method;
• To detect and prevent fraud, money laundering, collusion, and other prohibited conduct on the Platform;
• To provide customer support and respond to your enquiries and complaints;
• To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts;
• To send promotional communications about 444kc offers and bonuses, where you have consented to receive such messages;
• To monitor your gaming activity for responsible gaming purposes and to apply self-exclusion or account restrictions where appropriate;
• To analyse Platform usage and improve the quality, performance, and functionality of our services;
• To comply with applicable legal, regulatory, and reporting obligations.

4. Legal Basis for Processing

444kc processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and maintain your player account, process transactions, and deliver the services you have requested.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) obligations, age verification requirements, and other applicable legal duties.
• Legitimate interests: Processing carried out in the legitimate interests of 444kc, such as fraud detection, Platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent, such as the sending of promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Third Parties

5.1 444kc does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

5.2 We may share your personal data with carefully selected third parties only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks require transaction data to process your deposits and withdrawals. These providers operate under their own privacy policies and are subject to their own data protection obligations.
• Identity verification providers: Where KYC checks are required, limited identity data may be shared with trusted verification partners for the sole purpose of confirming your identity and age.
• Fraud and security providers: Technical and usage data may be shared with fraud detection services to protect the integrity of the Platform and detect prohibited conduct.
• Game studios: When you play games provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session token and minimum necessary data is shared with the relevant studio to enable game play.
• Legal and regulatory authorities: Where required by applicable law or a valid legal order, 444kc may disclose player data to competent authorities. We will notify you of such disclosures where legally permitted to do so.

5.3 All third parties with whom 444kc shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security standards.

6. Data Retention

6.1 444kc retains personal data only for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law and regulation.

6.2 The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with 444kc, plus a minimum of five (5) years following account closure to meet AML and legal record-keeping obligations.
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction in accordance with financial record-keeping requirements.
• Communications data: Support conversations and email correspondence retained for up to three (3) years from the date of the last interaction.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated and anonymised for analytical purposes.
• Self-exclusion records: Retained for the full duration of the exclusion period and for a minimum of five (5) years thereafter to prevent re-registration during the exclusion window.

6.3 Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

7. Cookies & Tracking Technologies

7.1 444kc uses cookies and similar tracking technologies (including web beacons and pixel tags) to enhance your experience on the Platform, maintain session security, and gather analytical data about Platform usage.

7.2 The following categories of cookies are used on the Platform:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, login state maintenance, and security features. These cookies cannot be disabled.
• Performance cookies: Collect anonymous data about how players use the Platform — such as which pages are visited most frequently and how long sessions last — to help us improve Platform performance.
• Functional cookies: Remember your preferences (such as language settings and display options) so you do not need to re-enter them on each visit.
• Analytics cookies: Used to compile aggregate statistical reports about Platform usage. Data collected by analytics cookies is anonymised and not linked to individual player identities.

7.3 You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some Platform features. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.

8. Data Security

8.1 444kc implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers;
• Encrypted storage of sensitive data including passwords (which are stored as one-way hashed values and never in plain text);
• Strict role-based access controls limiting data access to authorised personnel only;
• Regular security audits and vulnerability assessments of our Platform infrastructure;
• Continuous monitoring for suspicious activity and automated threat detection systems;
• Incident response procedures to manage and contain any potential data security breaches promptly.

8.2 In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 444kc will notify affected players as soon as reasonably practicable, providing details of the incident and the steps we are taking to address it.

9. Your Data Rights

As a player on the 444kc Platform, you hold the following rights in respect of your personal data:

To exercise any of the above rights, please contact our support team. We aim to respond to all data rights requests within 14 business days. We may need to verify your identity before processing certain requests.

10. Minors & Age Policy

10.1 The 444kc Platform is strictly restricted to adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.

10.2 Age verification is conducted as part of the account registration and KYC process. Where 444kc discovers that personal data has been collected from a player who is under 21, that data will be deleted immediately and the account will be closed.

10.3 If you are a parent or guardian and believe that your child has registered an account on the 444kc Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11. Changes to This Policy

11.1 444kc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. The most current version of this Policy will always be published on this page, with the "Last Updated" date revised accordingly.

11.2 Where changes to this Policy are material — meaning they significantly affect your rights or how we process your personal data — we will take reasonable steps to notify registered players, which may include an in-Platform notification or an email to the address associated with your account.

11.3 Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed about how 444kc protects your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 444kc handles your personal data, please reach out to our dedicated support team using the details below. We are available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).

For disputes that cannot be resolved through our support team, please refer to the dispute resolution process outlined in our Terms & Conditions.